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Help guide

How to respond to a challenge

Challenge responses happen inside your challenge inbox. Each card shows who requested the match, their contact details, the suggested times, and the current scheduling status.

1

Step 1

Open your challenge inbox

Go to your Challenges page to see requests grouped by ladder and find the match that needs your response.

2

Step 2

Review the request details

Check the challenger, notes, suggested dates, and contact details before you choose the next step.

3

Step 3

Propose or update a match time

Use the date and time field to send the other player a time that works. Depending on the current state, the action may read Propose time, Update proposal, or Request another date.

4

Step 4

Confirm the proposed date

If the other player's proposed time works for you, use Confirm date. Once both players approve the same time, the challenge moves to Scheduled.

5

Step 5

Decline if you cannot play

If the match should not go forward, use Decline challenge instead of leaving the request unresolved.

Before you start

You need to be one of the two players in the challenge to approve a date.

If a time has not been proposed yet, one of the players needs to submit one before the match can be confirmed.

What happens next

Once both players approve the same time, the match is shown as scheduled.

After the match is played, one of the participants can report the score for admin review.

More guides

Keep going with the next player workflow.

Guide

How to join a club

Join from the public club directory or from a club join code shared by an admin.

Read this guide
Guide

How to join a ladder

Enter a ladder from the club ladders page, a ladder page, or a direct ladder join code.

Read this guide
Guide

How to request a challenge

Send a challenge from an open ladder by picking an eligible opponent and proposing times.

Read this guide